Difficult situations. We all experience these. Some of us more often than others. But no matter how long we have taught for, some situations sweep us from our feet. So it is crucial to know how to deal with those.
I moved to UK few months ago and some of my experiences are much different from what I faced when teaching in Finland. Some were positive but lots of them were quite challenging. I thought to myself that there is nothing I could not deal with. Unfortunately, last summer I faced an unpleasant situation involving one of my students, when I really did not know how to react. Or what should be an appropriate reaction in UK, an according to university policies. I handled this the best I could imagine, but later on I felt like I was not prepared for such part of this profession. I did not know how much support I could get from university and what policies to follow. Hence, when I noticed that CU is offering a CPD workshop on "Dealing with difficult situations involving students", I was the first one to sign up.
What is a difficult situation? I learnt that what may be difficult for one person not neccessarily can be difficult for onether one. People have different ways of coping with these, so it is important to understand what those different ways may be. It is important to think about how the certain situation impact other students (whether it disrupts their learning), how it affects you as an academic teacher (if it impacts your ability to engage with other students) and perhaps most importantly how it makes you feel. Me and other colleagues we shared our experiences we had and discussed them thoroughly. I certainly now understand better different strategies for managing teaching and learning when difficulties arise when teaching students.